These terms and conditions (the “Terms and Conditions”) govern the use of www.nadmedicare.com (the “Site”). This Site is owned and operated by Wellmedicare Limited. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Wellmedicare Limited and the Site’s creators. This includes, but is not limited to: images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.

Age Restrictions

The minimum age to use our Site is 18 years old. By using this Site, users confirm that they are over 18 years old. We do not assume any legal responsibility for false statements about age.

Accounts

When you create an account on our Site, you agree to the following:

• You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account.

• All personal information you provide to us through your account is up to date, accurate, and truthful, and you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site. The following goods are available on our Site:

• NAD+ supplements and wellness products.

We are under a legal duty to supply goods that match the description of the goods you order on our Site.

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images provided about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods provided. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject, or cancel your order whenever necessary. If we cancel your order and have already processed your payment, we will issue a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third Party Goods and Services

Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Payments

We accept the following payment methods on our Site:

• Credit Card

• PayPal

• Debit Card

• Bank Transfer

By providing your payment information, you authorise our use of and access to the payment instrument you have chosen. You authorise us to charge the amount due to that payment instrument.

If we believe your payment violates any law or these Terms and Conditions, we reserve the right to cancel or reverse the transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through the following method:

• Standard Tracked 48 or 24 Hour Delivery

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Delivery times do not include weekends and bank holidays.

You must pay delivery charges in addition to the price of the goods you purchase.

If your order is shipped outside the United Kingdom, it may be subject to import duties and taxes in the destination country. You are responsible for these charges. Contact your local customs office for more information. We are not responsible for these charges or any failure to pay them.

You are responsible for providing an accurate and complete delivery address, including the recipient’s name. We are not liable for deliveries made to incorrect addresses due to inaccurate information you provided.

Right to Cancel and Receive Reimbursement

If you are a customer residing in the United Kingdom or the European Union, you have the right to cancel your contract to purchase goods from us within 14 days without providing any reason. The cancellation period:

• Ends 14 days from the day you, or someone you nominate, receives the goods (if all goods were delivered together);

• Ends 14 days from the day you, or someone you nominate, receives the last item (if goods are delivered separately); or

• Ends 14 days from the day you, or someone you nominate, receives the first item (for regularly scheduled deliveries).

To exercise your right to cancel, contact us at info@nadmedicare.com or by post at:

3rd Floor, 5 Denmark Street, Covent Garden, London, WC2H 8LP

You may use our cancellation form, but it is not required.

The right to cancel does not apply to:

• Custom or personalised goods;

• Goods that expire quickly;

• Health or hygiene products that were unsealed after delivery;

• Newspapers or magazines, unless subscriptions.

Effects of Cancellation

If goods have already been sent to you, you must return them as soon as possible. You will be responsible for return shipping costs. We are not responsible for goods lost or damaged during return transit.

We will reimburse your payment, including delivery charges (excluding any supplementary delivery charges), within 14 days of receiving the goods back or receiving proof that they were returned.

Refunds will be issued using the original payment method, unless otherwise agreed. You will not incur any fees as a result of the refund.

Refunds

Refund requests must be made within 14 days after you receive your goods.

We accept refund requests for the following reasons:

• Item is broken or defective;

• Item does not match the description.

Refunds do not apply to:

• Sale items;

• Used or unsealed health supplements.

Returns

To return a product, please contact our after-sales team by email. Returns must be sent by post to the address listed above.

Consumer Protection Law

Where applicable, your statutory rights under the Sale of Goods Act 1979, the Consumer Rights Act 2015, and other consumer protection legislation are not affected by these Terms and Conditions.

Limitation of Liability

Wellmedicare Limited and its directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, or expenses (including legal fees) resulting from your use of the Site.

Indemnity

Except where prohibited by law, you indemnify and hold harmless Wellmedicare Limited and its affiliates from any claims or liabilities arising from your use of the Site or breach of these Terms.

Applicable Law

These Terms and Conditions are governed by the laws of England.

Severability

If any provision in these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions will continue to apply.

Changes

We may update these Terms and Conditions from time to time to remain compliant with the law and to reflect changes in how we operate. Users will be notified by email or via a notice on the Site.

Contact Details

If you have questions or concerns, please contact us:

📞 02072 40351
📧 info@nadmedicare.com
📍 3rd Floor, 5 Denmark Street, Covent Garden, London, WC2H 8LP